Have Questions? 

Executive Restoration serves Mint Hill, NC, and the surrounding areas including Charlotte, Concord, and Huntersville. Please visit our "Areas We Serve" page for a full list of locations.

For emergency services, please call us immediately at (704) 545-0098. We are available 24/7 to address your needs promptly.

Our office is open 24 hours a day, seven days a week, to respond to your restoration needs at any time.

Yes, we stand behind our work with a satisfaction guarantee. Specific details of the guarantee depend on the service provided and will be outlined in your service agreement.

Signs include visible mold growth, musty odors, water damage, and health symptoms such as allergies or respiratory issues when in the affected area.

Our process includes an initial assessment, containment of the affected area, air filtration, mold removal, cleaning of belongings, and restoration of the affected area.

The duration depends on the mold's extent and the affected materials but typically ranges from one to five days.

Yes, we use environmentally safe products and methods that are safe for all occupants, including children and pets.

Absolutely, we provide solutions to prevent mold growth, including moisture control and ventilation improvements.

Immediately stop the source of water if possible, remove excess water, and call professional services to prevent further damage and mold growth.

We offer 24/7 emergency services and typically respond within hours of your call.

Our steps include emergency contact, inspection and damage assessment, water removal, drying and dehumidification, cleaning and sanitizing, and finally, restoration.

We include mold prevention techniques in our water damage restoration process and offer full mold remediation services if mold growth has already occurred.

Services include soot and smoke removal, cleaning and sanitizing, and repair and restoration of damaged structures and contents.

Yes, we handle both smoke and soot cleanup as well as structural repairs and reconstruction.

Restoration can begin as soon as the property is declared safe by emergency service personnel, typically within a few days.

Testing is recommended before any renovation or demolition work in older buildings or whenever asbestos presence is suspected.

The process includes a visual inspection, sample collection, and laboratory analysis to confirm the presence and type of asbestos.

Yes, we provide comprehensive asbestos removal services following all safety guidelines and regulations.

Yes, we work closely with most insurance companies and can help you file claims for services covered under your insurance policy.

You will need to provide your insurance policy number, details of the damage, and any claim forms required by your insurance provider.

For clients without insurance coverage, we provide detailed upfront estimates and accept various forms of payment, including credit cards, checks, and cash.

We offer follow-up visits to ensure the effectiveness of our work and your satisfaction. Ongoing support and advice are also available as needed.

Yes, we provide ongoing maintenance services to prevent future damage and keep your property in top condition.